The Items section allows you to manage all products in your inventory. From here, new items can be added and existing items updated.

Accessing Items

1. Open your Dashboard
2. Go to Inventory > Items

Add New Items

To add new items, click on the '+' button

The following fields are required to create an item

General

Relations

Image

Quantity

Price

Statistics

Note: 

Statistics are used exclusively for internal tracking.

Delete Items

To remove item(s) from inventory:

1. Select the item(s) to delete
2. Click on More Actions
3. Select Delete Selected

Note: 

Once deleted, items are permanently removed from the system

In the example above, the item iPhone 17 Pro Max and its child items will be removed.

Export Items

To export items to an Excel file:

1. Click on More Actions
2. Select Export Data

An Excel file containing all item data will be generated. 

Export criteria can be specified as needed.

Import Items

The Import feature allows adding or updating multiple items at once:

1. Prepare an Excel file containing item data
2. Click on More Actions
3. Select Import Data
4. Upload your Excel file

The system will create new items or update existing ones based on the provided data.

Notes:

• Leave the item_id field blank to create a new item.
• Providing an item_id will update the corresponding existing item.
• Always review and verify the Excel file before importing to ensure all data are accurate, complete, and correctly formatted to prevent errors during import.

Parent-Child Item

Items can be organized as parent and child to represent variations (e.g. Color size, style) without creating separate listing:

1. Create one parent item
2. Add child items for each variations

This keeps your inventory cleaner and easier to manage, while presenting a single, unified product listing.

Add a Child Item

1. Find the parent item
2. Click the dropdown arrow next to the item
3. Select Add Child Item
4. Edit the copy of the parent item to create the child item (e.g. color, size, or other variations)
5. Click Save to finalize the child item.

After clicking Add Child Item, a copy of the parent item will be displayed. You can then edit this copy and update any details needed to create the child item (such as colour, size, or other variations).

Tip: 

Ensure child item is distinct (e.g. iPhone 17 Pro Max - Orange) for easy identification.

View Stock Flow

The Stock Flow feature tracks inventory movement over time:

• Items added (purchases/restocks)
• Items removed (sales, returns, adjustments)

Benefits:

• Identify high-demand items that may need to be restocked more frequently
• Spot slow-moving items that may need discounts or removal
• Gain insights into overall inventory trends and business performance

Note: 

Monitoring stock flow helps make informed decisions about restocking, promotions, and inventory management.

Upon clicking, the breakdown of the item's stock flow will be presented.

View Channel Listing

The Channel Listing feature displays all sales channels where items are listed

1. Locate the item to view listed channels
2. Click the dropdown arrow next to the item
3. Select View Channel Listings

After clicking View Channel Listing, a list of your available sales channels will be displayed. For each channel, you can see the status of the item, indicating whether it has been listed or not.

By clicking on an item link, you can view the details for that specific item. From this view, you can edit the item's information as needed.

• Once you save your changes, they will be applied to the item on the corresponding sales channel

Reference: 

See the Item Links guide for instructions on publishing items to sales channels.