Order Statuses are used to track the progress of orders across different sales channels
Accessing Order Statuses
- Open your Dashboard
- Navigate to Settings > Order Statuses
Add New Order Status
To create a new order status:
- Click the '+' button
- Enter the required details
| Field | Required | Usage |
| Name | Yes | The name for the order status |
| Channel Group | Optional | Restrict this order status to the list of channels in the selected channel group. |
| Deduct Inventory | Yes | Determine whether to deduct stocks from the inventory or not |
| Color Display | Yes | Determine the colour to be used for this status |
Delete of Order Status
To delete an order status:
- Select the status or statuses you want to remove
- Click on Delete Selected
In the example above, order status Cancelled will be removed.
Important:
- Only delete order statuses if you are certain they are no longer in use.
- If an order references a deleted status, the order may be ignored by the system
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