If the extension requires vQmod, please ensure that you have installed vQmod and that it is functioning properly.
For OpenCart 2 and above, make sure to refresh your modifications cache by navigating to Extensions > Modifications.
For OpenCart 3 and above, refresh both your modifications cache (located at Extensions > Modifications) and OpenCart cache (accessible from your admin dashboard by clicking the light-blue button with a gear icon.)
If you continue to experience issues with our extensions, please feel free to open a support ticket with us.
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